Air Works Customer Testimonials

My old air conditioning unit was 17 years old and finally decided to take a permanent vacation. I found Air Works Heating & Air on the internet. After some research on the BBB and other references, I gave them a call on a Sunday morning (this was in August on one of those Carolina hot and steamy days, and the temperature in my house was rising quick!).
Airworks was at my house in an hour, inspected the current system, found the issue, and then gave me three different options (purchase a new compressor, fix what is wrong with the current compressor, or replace the whole unit). With all the information of the pros and cons of each choice I was given, I chose to replace the whole unit since it was so old, and couldn't be happier with the new unit.
I give much thanks to Jason! He had my new unit up and running in no time, and even looked at all my ducts, how to adjust the airflow, and even crawled up into the house attic to fix one of the duct dampers where not much air was coming out of the vent in one of the upstairs rooms. Thanks again to Jason and Air Works for the prompt, knowledgeable, and professional service!!!

Chris Larson - Raleigh NC

We have lived in Raleigh for almost 5 years and during that time we have not been able to find anyone to successfully repair our air conditioning unit. We were very blessed when we contacted Air Works. Air Works is like a breath of fresh air. Bryan is very knowledgable and immediately found the compressor was our problem. A new compressor was obtained and our air conditioner/heating system works far superior now than it ever has. Air Works are the Professionals in Heating and Air Conditioning service!

Kay and Bob Kingan - Raleigh NC

I employed the services of Air Works Heating & Air to replace the hvac system at my lake property and was impressed with their professional and knowlegeable expertise in the business. Not only did they install the service but also went a step beyond and found where the previous installer had not properly connected duct work that was allowing my prior system to heat and cool my crawlspace area at a huge energy loss. After the installation and repair of the duct work we noticed an immediate savings in energy costs both from the system and repair work. We recently purchased a new home in addition to our lake property and employed Air Works to inspect the system and provide services for preventative maintenance on both properties. Technicians entered both properties to work only after covering their work shoes with protective boot covers so as not to damage the hardwood floors or carpeted areas. Their attention to detail, sound quality work, and respect for property sets them above and beyond the other service vendors in this field. We will continue to employ Air Works for our hvac needs and recommend their services and products to our friends.

Frank Miller - Wake Forest NC

I met with several contractors prior to hiring Air Works Heating & Air. Air Works was the only contractor who met all of my requirements.
1.) Provide proof of license and insurance
2.) Provide references, have good info on BBB
3.) Obtain and meet local permit requirements
4.) Take time to listen to what I "think" I need, answer questions, offer possible solutions, ask questions, make suggestions, etc.
We were so pleased that we've already recommended Air Works to friends who were also very satisfied.

Sandy Matthews - Cary NC

Air Works Heating & Air exemplifies what true customer service and care is all about. They are knowledgeable, trust worthy, not quick to react if not necessary, on time and courteous with a capital "C". I would say American Standard is lucky to have this company in their fold. We would recommend Air Works highly to all.

Dick & Gerrie Kouri - Raleigh NC

Air Works Heating & Air recently replaced our home system and we couldn't be more happy...very professional.....Thank you! We would certainly refer you to friends.

Chris & Kelly H. - Wake Forest NC

Thanks Bryan!! I can not believe the level of service I just received! You isolated the short in my A/C wiring in a stunning half hour. A different company was unable to diagnose this problem after months of attempts. You are a true Professional and I will never use anyone but AIR WORKS! Thanks again...see you in the fall.

Mike & Melissa Andreoni - Creedmoor NC

My encounter and experience with Air Works Heating & Air and in particular with Bryan Frazier has been nothing short of exemplary. The knowledge, politeness and professionalism that Bryan used in dealing with the maintenance of our old system and in presenting us with the options for a new system along with the installation of the new system was top notch. He and his crew were a real pleasure to work with and refreshing experience in these days of "serviceless without a smile". I have signed up with Air Works to have maintenance agreements on my personal home as well as on the rental property I manage. I would and will highly recommend Air Works to everyone for the maintenance and care of their heating and air conditioning needs.

Neil Harper - Cary NC

What Our Customers Have To Say...